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Best of Luck

Call Centre Supervisor Earth Factor , Islamabad

Wednesday 25 May 2011

Earth Factor


Industry:     Telecommunication/ISP
Category:     Telemarketing
Total Position:     4
Job Type:     Full Time/Parmanent ( rotating )
Department:     Call Centre
Job Location:     Islamabad, Pakistan
Gender:     Female
Age:     22 - 30 Years
Minimum Education     Bachelors
Career Level:     Experienced (Non-Manager)
Minimum Experience:     1 Year(Call Centre experience a must!)
Require Travel:     Not Required
Apply By:     Jun 25, 2011
Posted:        May 25, 2011

Job Description:
-monitoring daily call center operations
-adjusting systems and staffing
-researching and resolving escalated calls
-analyzing other problems/issues pertaining on the floor

Skills Required:

-Ability to inspire and support people.
-Good people and interpersonal skills to build effective relationships with all levels of professionals.
-Ability to plan well and prioritize work.
-Maintain calmness under tight pressure.
-Good decision-making, IT, and communication skills.

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